At Freight Assistant we recognize that privacy is important. This Privacy Policy applies to all of the products and services offered at Freight Assistant website. If you have any questions about this Privacy Policy, please feel free to contact us by email 
Information we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
Personal Information
When you sign up for a Freight Assistant Account or other Freight Assistant service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).
Freight Assistant only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:
- Providing our services, including the display of customized content;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network;
- Protecting the rights or property of Freight Assistant or our users; and
- Developing new services.
Freight Assistant processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
You can decline to submit personal information to any of our services, in which case Freight Assistant may not be able to provide those services to you.
Cookies
When you visit Freight Assistant, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. We may set one or more cookies in your browser when you visit a website.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Freight Assistant features and services may not function properly if your cookies are disabled.
Log information
When you access Freight Assistant services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications
When you send email or other communications to Freight Assistant, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Other sites
This Privacy Policy applies to Freight Assistant services only.
Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to “Freight Assistant” employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use Freight Assistant services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.
Information sharing
Freight Assistant only shares personal information with other companies or individuals outside of Freight Assistant in the following limited circumstances:
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Freight Assistant, its users or the public as required or permitted by law.
- We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who use Freight Assistant services, for example, or how many orders is entered. Such information does not identify you individually.
Enforcement
Freight Assistant regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Freight Assistant’s treatment of personal information by email
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.